support

If you’re new to the casino or experiencing any problems you can find help here. There are many ways of contacting us for help with any problem: chat, phone, email and fax. There are also a number of guides and an FAQ to help you get started and deal with the most common questions.

Receive instant help for all your queries, chat online with our friendly support staff 24/7. Follow these easy steps to start the online chat:

1. Download the casino software.
2. Sign-up for a player account.
3. Open the software, enter the lobby and click “Online support”.
4. Your chat window will now open.

Telephone:
UK Toll free: 0808-1203-507
Canada Toll Free: 1866-200-2169
International number: 632-756-7881

support@williamhillpoker.com
feedback@williamhillpoker.com
support.uk@williamhillpoker.com

UK Toll Free: 0800-520-0602
Canada Toll Free: 1-866-278-7896
International number: +632-756-7929

It is easy to start playing at our Poker room, just read this quick and easy step-by-step guide and you’ll find out all you need to know.

It is simple to deposit money and withdraw winnings from your account, have a look at our payment methods and find one that suits you.

If you’ve got any queries or concerns have a look at our Frequently Asked Questions page where you’ll find answers to all the most common problems.

William Hill supports a policy of responsible gambling, read our guide to ensure that you have fun without running into problems.

To ensure that everything is fair, we use an advanced Random Number Generator to create odds for our games.

We use an advanced Disconnection Protection system to ensure that all your hand and account information is safe if you experience an internet connection problem.

Make sure your computer is compatible with the William Hill Poker software; check our list of minimum system specifications.